Job Openings


Position: Health Access Program Assistant 

Classification: Non- Exempt

Reports to: Health Access Program Manager

Location: Denver, CO

Position Summary: The Health Access Program Assistant is responsible for assisting with the Health Access Programs.

Essential Job Functions:

  • Inform clients and the public about Colorado’s State Drug Assistance Program (SDAP) and changes related to healthcare reform.
  • Work with the statewide AIDS Service Organizations and the Colorado Department of Public Health and Environment to troubleshoot aspects of the health access program.
  • Assist clients in the completion of paperwork required for program participation.
  • Collect, process, and compile data for client paperwork.
  • Data entry for entering or updating client and payment information.
  • Assist with insurance medical, premium, and prescription invoice tracking and processing.
  • Coordinate invoice processing and bill payments for clients enrolled in the program.
  • Disburse all approved checks.
  • Collect required documentation from program participants.
  • Maintain positive relationships with clients and community partners.
  • Other duties as negotiated.

Qualifications: Experience in basic database use and knowledge of private health insurance and medical billing preferred. Experience with direct client contact, and/or a customer service background. Knowledge of HIV and related issues. Training in Cultural Competency/Sensitivity. Excellent organizational and time management skills.


Bachelor’s Degree in Human Services, Public Health or related field preferred, but equivalent experience also considered.

Software Utilized:

Experience working with basic office and database computer programs, including familiarity with Microsoft Outlook, Word, Excel, Access, SharePoint and the internet.

Knowledge, Skill, and Ability:

  • Highly organized and detail oriented. This position requires personal and professional accountability; self-management and initiative; dedication to quality improvement, professional integrity and research ethics and cultural competency. Must demonstrate accuracy, efficiency and excellent organizational skills. Must demonstrate effectiveness in the following areas:task management; teamwork; time management; and communication with teams, managers, clients, and company consultants. Strong critical thinking, active listening, and problem-solving skills.

Material and Equipment Directly Used:

Works with standard office equipment including a computer work station, printers, copiers, scanners, and fax machine. Works with word processing software, spreadsheet applications, and presentation software. Communicates with clients and vendors using the telephone, e-mail, the Internet, and fax.

Physical Demands and Work Conditions:

Works in an office environment. May travel to offsite locations. Requires ability to lift up to 50 pounds of materials. Requires clear speaking ability and the ability to use a telephone for extended periods. Requires ability to view a computer screen (near acuity). Requires fingering agility for keyboarding and using a telephone and other office equipment.

As employees of a charitable organization, all CHN staff share the responsibility of serving as ambassadors for the organization in the community. This can be achieved by fostering the development of relationships with potential constituents and donors as well as by participating in CHN events and activities in a way that is meaningful to each employee.


Health Access Program Assistant - Denver Health Access Program Assistant - Denver (55 KB)